Refund Policy

1. Overview

At Nexton Enterprises, we want you to be completely satisfied with our services. This refund policy outlines when and how you can request a refund for our business formation services.

2. Service Fee Refunds

Before Filing Submission

If you cancel your order before we submit your documents to the state, you are eligible for a full refund of our service fees. To cancel, contact us at support@nextonenterprises.com.

After Filing Submission

Once we have submitted your documents to the state filing office, our service fees are non-refundable. This is because we have already performed the service of preparing and filing your documents.

24-Hour Cancellation Window

You may cancel your order within 24 hours of purchase for a full refund, regardless of filing status, provided the state has not already approved your formation.

3. State Filing Fees

State filing fees are non-refundable. These fees are collected on behalf of state governments and are immediately forwarded to the appropriate state filing office. State agencies do not issue refunds for filing fees once submitted.

If a state rejects your filing for reasons within our control (our error), we will re-file at no additional cost. If the rejection is due to information you provided, additional fees may apply.

4. Registered Agent Services

Registered agent services are billed annually in advance. Refunds for registered agent services are handled as follows:

• Before Activation: Full refund available
• Within 30 Days of Activation: Pro-rated refund available
• After 30 Days: No refund, but you may transfer service to another provider

5. EIN Application Services

EIN application fees are refundable only if we have not yet submitted your application to the IRS. Once submitted, the service is considered complete and non-refundable.

If the IRS rejects your application due to an error on our part, we will re-apply at no additional cost.

6. Annual Report Services

Annual report filing fees are refundable if cancelled before we submit the report to the state. After submission, no refunds are available.

7. 48-Hour Guarantee

If we fail to submit your LLC formation documents within 48 hours of receiving complete and accurate information (and it is not due to state office closures, holidays, or circumstances beyond our control), you may request a refund of our service fee or receive a service credit for future use.

8. How to Request a Refund

To request a refund, please:

1. Email us at refunds@nextonenterprises.com
2. Include your order number and email address
3. Explain the reason for your refund request
4. Allow 5-7 business days for review

Approved refunds will be credited to your original payment method within 5-10 business days.

9. Disputes

If you believe you are entitled to a refund that has been denied, you may appeal by emailing support@nextonenterprises.com with additional information. We will review your case and respond within 10 business days.

Please contact us before initiating a chargeback with your credit card company. Chargebacks may result in delays and additional fees.

10. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.

11. Contact Us

If you have questions about this refund policy, please contact us:

Nexton Enterprises LLC
1712 Pioneer Ave, Suite 500
Cheyenne, WY 82001
Email: refunds@nextonenterprises.com